From Tokyo to Times Square: Rina

By purchasing a ticket from Decibel, you agree that all sales are final, payments are non-refundable, the event details may change, tickets are non-transferable without consent, entry is subject to venue rules, and liability for any loss or injury is limited to the extent permitted by law.

All ticket sales are final, and refunds are only issued if an event is canceled or rescheduled by Decibel. If an event is canceled or rescheduled, tickets will be valid for the rescheduled date or a refund will be provided in accordance with our refund policy. Requests for refunds due to personal reasons or changes in plans are not accepted.

Decibel reserves the right to cancel or reschedule events due to unforeseen circumstances. In the event of a cancellation, all ticket holders will be notified, and refunds will be issued or tickets will be valid for a rescheduled date. If an event is rescheduled, your original ticket will remain valid for the new date. No refunds will be provided for personal reasons or changes in plans.

Tickets purchased from Decibel are non-transferable and may not be resold or transferred to another individual without prior written consent from Decibel. Any unauthorized transfer or resale of tickets may result in the ticket being voided and entry being denied without a refund.

Decibel events may have age restrictions depending on the venue and the nature of the event. Attendees under the age of 18 must be accompanied by a parent or guardian, and proof of age may be required for entry. It is the responsibility of the ticket purchaser to verify and comply with any age restrictions applicable to the event.

1. Accessibility: Decibel is committed to providing accessible events. Please contact us in advance to arrange any special accommodations you may need.

2. Prohibited Items: For the safety and enjoyment of all attendees, prohibited items include but are not limited to, large bags, outside food and beverages, and recording devices. Please check the venue’s specific policies for additional restrictions.

3. Behavioral Conduct: Decibel reserves the right to refuse entry or remove any individual exhibiting disruptive or inappropriate behavior. No refunds will be issued for individuals removed from the event for such reasons.

4. Lost or Stolen Tickets: Decibel is not responsible for lost or stolen tickets. Please keep your tickets secure and contact us immediately if you experience any issues with your ticket.

5. Event Photography and Recording: By attending Decibel events, you consent to being photographed, filmed, or recorded, and grant permission for the use of such images and recordings for promotional purposes.

6. Force Majeure: Decibel is not liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to, natural disasters, acts of terrorism, or governmental actions.

7. Contact Information: For any inquiries or issues related to these policies, please contact Decibel at [email protected] or (212) 235-7015.